Advanced Day to Day Communication - One Day

We will look beyond the basics of communication to understand the psychology and group dynamics of communication in the most challenging circumstances, with difficult partners, under emotional circumstances, confronting aggressive attitudes, unblocking issues, moving past impediments and creating consesnus.

  • For: leaders & managers, senior technical position with communication requirements, team leader, project managers, scrum masters, architects, product owners, department managers, people managers, delivery managers etc

  • Duration: one day

  • Group size: 7 to 10

  • Trainer: Andrei Postolache

Topics addressed:

  • Types of communication, with pros and cons

  • What medium to use for what kind of communication

  • The difficulty of listening

  • The difficulty of explaining

  • Emotional difficulties and how to overcome the

  • Biases

  • Communication accountability

  • Compassionate Radical Honesty

  • Achieving clarity and agreement

  • Adapting to the listener and the situation

  • Techniques, tips & tricks