A discussion of attitudes, situations, and techniques to work with difficult people:
For: any professional looking to improve their team work or effectiveness
Duration: two hours
Group size: up to 10
Location: Introspace (our office)
Price: Free, registration required (see below)
Trainer: Andrei Postolache
Types of difficult people
Are we difficult?
Why are people difficult? Understanding intentions
Not overreacting and not under-reacting
Techniques for conversation & feedback
Conflict and how to handle it
Free entry but registration is required on eventbrite as seats are limited. Register here.